Adding a truck dispatcher follows a process quite similar to adding a new truck driver, with one notable exception: there’s no requirement to upload a driver’s license or undergo a drug test. Once contact information is provided, you can establish a dispatcher password. It’s essential to highlight that only administrators have the authority to update passwords. Dispatchers and other users lack access to the password update field. Additionally, it’s crucial to specify the dispatcher’s percentage of income rate, indicating how much they will earn from each load.
Furthermore, it’s important to create a list of drivers that each dispatcher can manage. Every driver should be assigned to a dispatcher, and vice versa. Dispatcher team leads must be allocated all drivers under their responsibility, enabling them to monitor waiting trucks, those in transit, and handle any issues that arise during load delivery.
